Work the unified inbox
Filter, assign, reply with context and resolve conversations.
The queue
Comments, messages and mentions from connected accounts arrive in one queue. Filter by network, account, type, status or assignee to work a slice at a time.
Context beside the reply
Each conversation shows the contact's profile: previous conversations, tags, stage and internal notes. Notes are never posted publicly.
Assignment and resolution
Assign a conversation to a teammate and move it through to resolved so nothing is answered twice. Saved replies, assignment and notes are available on Pro and above.
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Bring every channel into one workspace
Connect your accounts, plan the month, and keep publishing, conversations and reporting in the same place.