Listening
Know what is being said, not just what you posted
Track brand mentions, keywords, hashtags and competitors in collected streams, with sentiment context and alerts for the conversations worth a reply.
Streams
Streams refresh on a scheduled collection interval set by each network's API.
Sentiment mix
Mention spike detected on Instagram — alert sent to the workspace.
Keyword "cold brew subscription" trending in your streams this week.
Why it matters
What this gives you
- Topics for brand, product, campaign and competitor terms
- Mention streams with sentiment context
- Competitor monitoring alongside your own activity
- Alerts on spikes and priority mentions
Capabilities
What is included
Each capability is part of the PostSlick product, within the limits each network's API allows.
Brand mentions
Collected mentions of your brand across supported networks.
Keyword and hashtag streams
Follow the terms and tags that matter to a campaign.
Competitor monitoring
Watch competitor activity and mention volume next to your own.
Sentiment
Positive, neutral and negative context on each mention stream.
Alerts
Get notified when a topic spikes or a priority mention arrives.
Reply from listening
Send a relevant mention into the inbox and answer it there.
Outcomes
What changes in practice
Nothing important goes unanswered
Mentions outside your own posts still reach the team.
Campaign visibility
Hashtag and keyword streams show whether a campaign travelled.
Competitive context
Your numbers read differently next to the rest of the category.
How it works
The workflow, end to end
- 1
Create a topic
Add the brand, product, hashtag or competitor terms to track.
- 2
Collection runs
Mentions are collected on a schedule, within each network's API limits.
- 3
Review and triage
Scan the stream, check sentiment, and flag what needs a response.
- 4
Act
Reply through the inbox or feed the insight into your next plan.
Network compatibility
Works with the seven networks supported at launch
Capabilities per network follow what that network's API exposes for your account type.
- LinkedIn Company Pages
- Google Business Profile
- YouTube
- X
- TikTok
Related
Pairs well with
FAQ
Questions, answered
Put listening to work
Start free, connect your accounts, and upgrade when your team and account count grow.